Consignment Terms

Consignment Policy

Clutch accepts items that are clean, in excellent resale condition, and have contemporary appeal.

We DO accept:
- Clothing, shoes, and accessories in very good to like-new condition
- Well-made, on-trend, or interesting vintage pieces
- Seasonal items (submission timeline to be announced)
- Housewares and art

We DO NOT accept:
- Items with stains, holes, excessive wear, or heavy pilling
- Items that smell of smoke, animals, mildew, or strong fragrances
- Items requiring repair or heavy cleaning

Clutch accepts items based on seasonal demand and available space. Items may be declined if they are out of season, even if they meet other quality standards.

Clutch reserves the right to decline any item at our discretion.

Submission Process

To keep consignment efficient and manageable, all submissions begin via email.
This process is subject to change.

Option 1: Submit via appointment
Email us at support@clutchviroqua.com to coordinate a time to bring in items during designated consignment hours. Items are limited to a maximum of 25 items per appointment unless otherwise arranged.

Option 2: Send photos by email
Email clear photos to support@clutchviroqua.com and include brand, size, and any relevant notes. Submissions are reviewed on a rolling basis. If approved, you’ll receive an invitation to drop items off during designated consignment hours. Please bring only approved items.

Pricing & Markdown

- Clutch determines all pricing and markdowns. 

- This is based on current market demand, seasonality, and item condition. 

- We do not accept consignor-set minimum prices.

Consignment Period

- Items are consigned for a minimum of 90 days

- If an item does not sell within 60 days, it may be subject to markdowns. Consignors may request to pick up their items at the 60-day mark, prior to any markdowns being applied. Clutch is unable to notify consignors individually when items reach 60 days, so consignors are responsible for tracking this timeframe. Consignors may also log into their portal at any time to check item status.

- Consignors may retrieve items after 90 days (with notice to us in writing, at least five business days before pickup). 

- If an item has not sold within six months (180 days), consignors should please claim the item(s) within 14 days, or item(s) become the property of Clutch.

No Guarantee of Sale

While Clutch works to price and display items competitively, we cannot guarantee that any item will sell during the consignment period.

Consignment Split

- Cash option: 50% to consignor / 50% to Clutch
- Store credit: 1.25 times the cash amount owed
- All items are sold on consignment, and paid out after sale, unless otherwise agreed upon

Payouts

Payouts are issued monthly. Payouts are issued on the 5th of each month for items sold in the previous month. Balances under $20 will roll over to the following payout cycle.

Payment options:

Payments will be made by check and can be mailed or picked up. We may add electronic payments/ACH payments as an option. Unclaimed balances after 6 months may convert to store credit.

Consignor Contact Information

- Consignors are responsible for maintaining current contact information with Clutch. This can be done via the portal or by emailing support@clutchviroqua.com

- Clutch is not responsible for missed communications due to outdated contact details.

Care of Items

Clutch takes care of consigned items but is not responsible for loss or damage due to theft, fire, water damage or natural events. Items are consigned at the owner’s risk.

Ownership & Agreement

By consigning with Clutch, you confirm that 1) You own the items outright 2) Items are authentic, clean and accurately represented 3) You agree to clutch’s consignment terms

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